RTP Lead Hand
Full-time, year round
Start Date: May 1st, 2026
Hours Per Week: 30 - 40 (guest visit and weather dependent)
Wage: $20.75 /hour
At the Sea to Sky Gondola, we make it easy for people to connect with the great outdoors. We’re passionate about creating exceptional experiences for both our team members and our guests. Join our team and spend your days working in a spectacular mountain setting with a progressive, supportive, and fun organization.
Our RTP Lead Hand play a key behind‑the‑scenes role in keeping our retail operation running smoothly. From creating and managing products in RTP, to ensuring accurate inventory, to supporting the sales floor when needed, you’ll help make sure our guests always find the perfect item to take home. You’ll collaborate closely with a dynamic, upbeat retail team while maintaining the organization, accuracy, and product flow that keeps the store thriving.
Do You Enjoy…
- Keeping things organized and running like clockwork?
- Working with product data, pricing, and inventory systems?
- Ensuring accuracy and solving discrepancies before they become problems?
- Supporting a positive retail experience for both guests and team members?
- Jumping in to help on the sales floor when needed?
If you’re nodding, keep reading—you may be the perfect fit!
Duties & Responsibilities
- Utilize RTP to create new products using existing UPCs or generating new ones
- Determine accurate product descriptions and pricing for all new merchandise
- Generate purchase orders (POs) and ensure totals match corresponding invoices
- Upon product delivery, POST purchase orders and items into inventory
- Update product pricing and descriptions as needed
- Identify and resolve inventory discrepancies; complete monthly write-offs
- Provide coverage for Retail Sales Associate shifts when required
- Remain calm and effective in high-volume or stressful situations
- Support sustainability initiatives through responsible waste and energy management, reduced packaging, and educating both employees and guests on sustainable product options
- Follow all standard operating procedures, policies, and safety protocols
- Ensure health and safety guidelines are consistently followed by all team members
- Build and maintain strong working relationships with guests, team members, and management
- Perform other duties as assigned
Skills, Experience & Education
- Minimum 2 years’ experience in the tourism industry (preferred)
- Experience with POS systems and inventory management (preferred)
- Strong ability to build and maintain rapport with guests and passholders
- High attention to detail and accuracy, especially when handling cash
- Excellent oral and written communication skills
- Ability to stay calm, friendly, and solution-focused during busy or stressful periods
- Computer literate, quick to learn new systems, and able to think on your feet
- Professional, mature, friendly, and well-presented demeanor
- A genuine passion for people and the outdoors
- Criminal record check required
Benefits & Perks:
Joining our team means enjoying a lifestyle where work, adventure, and community come together.
- Free Lift Pass for you and your immediate family—enjoy unlimited mountain access.
- Heavily discounted meals on shift.
- Exclusive pro‑level discounts with top adventure and outdoor brands.
- Many local perks through partnerships with amazing Squamish businesses.
- Affordable staff housing in the beautiful Garibaldi Highlands, featuring:
- Private rooms in a dorm‑style building
- Shared Jack‑and‑Jill bathrooms
- Communal kitchen and lounge spaces
- Free shuttle to downtown Squamish and the Gondola
- A dedicated Housing Manager and a vibrant community atmosphere
- Live in one of BC’s top outdoor adventure towns with world‑class hiking, biking, climbing, and skiing at your doorstep.
- A fun, casual, and professional workplace where individuality is celebrated and everyone brings their best attitude to the mountain each day.
- Frequent team events and monthly recognition awards to celebrate your achievements and build strong team connections.
- Opportunities to stay longer than one season, grow with us, and build a lasting career in a truly unique environment.
Ready to join the team? Send us your resume and tell us why you’d be a great addition!